In a short series of blogs, our Head of Technical Training, John Saysell provides some customer examples of how tailored Assessment and Development Centres can provide a much needed structure when looking to make improvements within your maintenance department. The first blog looks at an example of workforce retention.

How can I retain my maintenance workforce?

A customer was struggling to retain skilled maintenance technicians as there are other companies nearby paying significantly higher wages. Most of the technicians are of very high calibre, having come through the company apprenticeship scheme.

Role creation

The company created a Senior Technician role as part of the structure. To achieve senior technician’s status, the candidate would need to undergo an interview process and a Technical Assessment Centre.

Technical Assessment Centre

The Technical Assessment Centre was developed through discussing the requirements with our team and reviewing the existing assessment material, adding elements where appropriate. The assessments included these key subjects:

Safe isolation of 3 phase supply
Fault finding using electrical instruments
Inverter set up
Generic and specific fault finding on a programmable controller
Using electrical drawings as a fault-finding aid
Robotics theory
Mechanical theory
Belt or chain tension and alignment
Electro-pneumatic fault-finding
Building a pneumatic circuit

Certificate of Competence

Successful completion of the Technical Assessment Centre resulted in an MCP Certificate of Competence, a significant pay rise for the technicians. This has led to the improved retention of key staff, the key driver when beginning this process.

Do you need help with workforce retention?

If you are interested in how you can improve your workforce retention, then get in touch with us for an initial call to enable us to understand your requirements.

Enquire Now

Read more about Assessment Centres:

Mind the Gap

In our most recent blog we look at why a drinks manufacturer decided to assess its technical operators to help them close the skills gaps to achieve better success.

Assessment Centres - Assessing Skills

In a short series of blogs we provide some customer examples of how tailored Assessment Centres can provide a much needed structure when looking to make improvements within your maintenance department. The fourth and final blog looks at an example of skills assessment.

Assessment Centres - Safety

In a short series of blogs we provide some customer examples of how tailored Assessment Centres can provide a much needed structure when looking to make improvements within your maintenance department. The third blog looks at an example of safety in the workplace.

Assessment Centres - Recruitment

In a short series of blogs we provide some customer examples of how tailored Assessment Centres can provide a much needed structure when looking to make improvements within your maintenance department. The second blog looks at an example of technician recruitment.